Draft · awaiting owner review
Terms of use
This draft describes the current website. It is not an approved legal policy or a statement of legal compliance.
Using this website
This website provides information about The Heights Hotel and the Falmouth Heights area. By using it you agree to these terms. The website is provided “as is”; we work to keep information accurate but cannot guarantee that every detail — such as restaurant hours, ferry schedules, or beach conditions — is current. Check time-sensitive details with their operators.
Inquiries are not reservations
Sending an inquiry or saving an itinerary does not reserve a room, hold availability, or confirm an event. A reservation exists only when confirmed through the official booking flow.
Reservations, payment, and cancellation
Reservations are processed by Mews, our official booking provider. Current rates, availability, and payment requirements are shown in the Mews booking flow, and the cancellation terms for your selected rate are presented there before you confirm. As published on this website, reservations may be canceled without penalty until 3:00 PM Eastern Time, three days (72 hours) before the scheduled arrival date; cancellations after that deadline, or failure to arrive, result in a charge equal to one night’s room rate plus applicable taxes. Where the Mews booking flow shows different terms for a specific rate, the terms shown for your reservation apply.
Third-party links and services
This website links to and embeds third-party services, including Mews, Google Maps, OpenStreetMap, restaurants, ferry operators, and the beach camera. We are not responsible for the content, availability, or practices of those services.
Intellectual property
The text, photographs, and design of this website belong to The Heights Hotel or are used with permission (see Photo credits). You may not copy or reuse them without written permission.
Accessibility assistance
Call the Front Desk at 508-540-4120 to discuss individual access requirements or request help with booking. Hotel FAQs include currently published room accessibility information; they are not a comprehensive access audit.
Contact
The Heights Hotel, 263 Grand Ave, Falmouth, MA 02540 · info@theheightsfalmouth.com · 508-540-4120
Owner review required
The responsible business’s legal entity, governing law, and any liability limitations must be reviewed and approved by the owner (or a lawyer) before this draft is adopted.
Questions? Call 508-540-4120.


