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263 Grand Ave #3785,
Falmouth, MA 02540

Frequently Asked Questions

What time is check-in/check-out?

Check-in is at 3pm, and check-out is at 11am.

Early check-in is possible based on availability. Late check-out is possible based on availability. Please let us know your request in advance.

Can I smoke in the room?

6-14F, 17-26F and 29-33F are non-smoking floors.

If you prefer non-smoking rooms, please let us know at the time of booking. Please note that non-smoking rooms are based on availability.All the restaurants are non-smoking.

Can I bring a pet?

Unfortunately we are not a pet friendly hotel. We apologize for any inconvenience.

Is there laundry service?

No, however there is a laundromat right around the corner!

Can I change my reservation?

Some plans and bookings made through specific channels are unchangeable. Please contact us for details on +81 92 844 8111.

Are vegetarian dishes available in restaurants?

Available upon request. Please let us know when making a reservation.

What's the cancellation policy?

Cancellation policy is as follows:

14 days or less prior to arrival: One nights room charge.

Greater than 14 days: no charge

Cancellation fees may change during holidays, blackout dates & peak season. Please call front desk for more information or check your confirmation for more details.

Group rates & room blocks are subject to different cancellation policies.

Can I smoke in the room?

6-14F, 17-26F and 29-33F are non-smoking floors.

If you prefer non-smoking rooms, please let us know at the time of booking. Please note that non-smoking rooms are based on availability.All the restaurants are non-smoking.

Can I bring a pet?

Unfortunately we are not a pet friendly hotel. We apologize for any inconvenience.

Do you have bicycles for rent?

Yes, we have bicycles for rent! Please ask the front desk for more details.

Is there laundry service?

No, however there is a laundromat right around the corner!

Can you arrange a rental car?

No, we do not offer rental cars at this time.

What time is check-in/check-out?

Check-in is at 3pm, and check-out is at 11am.

Early check-in is possible based on availability. Late check-out is possible based on availability. Please let us know your request in advance.

Do you have a shuttle bus?

Complimentary shuttle bus between Hilton Fukuoka Sea Hawk and the nearest subway station XXX is available for the guests on weekends and holidays, between 10:00am and 7:00 pm running every 20 minutes.

Can you arrange a rental car?

No, we do not offer rental cars at this time.

How does parking work?

Hotel guests are allowed one car per day per room, and are assigned a designated parking spot.

Do you have bicycles for rent?

Yes, we have bicycles for rent! Please ask the front desk for more details.